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MaxCommunicator, MaxAgent, MaxSupervisor, MaxOutlook, AltiConsole, and CDR Search.

There were 10 articles found in this category:

  1. questionMaxCS 8.5 SCCM Remote Client Deployment Guide
    Updated November 2018 System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows operating systems. This document explains how perform remote deployment of the ...
  2. questionMaxACD 7.0 SCCM Remote Client Deployment Guide
    Microsoft System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows operating systems. This document explains how perform remote deployment of the MaxACD 7.0 ...
  3. questionUnattended Installation of Max Clients via Group Policy
    Contents Introduction. 3 Setup Installation Packages for Remote Deployment. 3 Deploying MaxCommunicator/MaxCommunicator for OCS. 4 Creating the Group Policy. 5 Deploying Shared Installation Packages. 5 Deploying MaxCommunicator/MaxCommunicator for OCS. 10 Deploying MaxAgent/MaxAgent for OCS. ...
  4. questionOS Matrix
    2000 32bit 2000 64bit XP SP3 32bit 2003 SP2 32bit 2003 64bit Vista 32bit (Bus. Ed.) Vista 64bit (Bus. Ed.) Win7 32bit (Pro.) Win7 64bit (Pro.) Win8 32bit (Pro.) Win8 64bit (Pro.) 2008 32bit SP2 2008 64bit SP2 2008 R2 64bit SP1 MaxCommunicator 6.0 Update 2 N N Y N N Y Y N N N N ...
  5. questionToggling RTM from Multicast to Unicast in MaxSupervisor
    Background: MaxSupervisor can retreieve workgroup statistics from AltiGen's RTM (Real Time Monitoring) in one of two modes: UDP (Multicast), or TCP (Unicast). If the server and client are on the same subnet, using multicast IP transmit this data provides a more efficnet use of network resource ...
  6. questionIPTalk one-way audio
    A bug in Windows 7 / Windows 2008 has been found to periodically cause one-way audio when using IPTalk. In these cases audio cannot be sent from the PC running IPTalk to the AltiGen server. Microsoft has created hotfix 981679 to address this issue. If you are experiencing oneway audio when usin ...
  7. questionMaxOutlook dial box
    Problem: MaxOutlook dial box shows up very large for Windows XP users. Example: Solution: Change image resolution to 96 DPI as instructed in the article below. http://helpdeskgeek.com/windows-xp-tips/dpi-settings-on-windows-xp/
  8. questionAltiConsole shows incorrect status for extensions
    AltiConsole shows incorrect status for extensions (Tech Note) Symptoms: AltiConsole screen shows incorrect status for extensions. Resolution (Working as designed) The user that is logged in to AltiConsle should be the operator’s physical extension or a member extension of the operat ...
  9. questionTroubleshooting TAPI Integration
    Troubleshooting 5.2 TAPI Integration Introduction: This document will assist with troubleshooting common issues with TAPI Integration. Please check your version carefully and make sure you are running the latest Update available for your version of AltiWare, and the most up to date version o ...
  10. questionWhen running AltiAdmin on windows XP, the view windows are difficult to read
    When running AltiAdmin on windows XP, the view windows are difficult to read When running AltiAdmin on windows XP, the view windows are difficult to read. This is cause by using the Windows XP default theme, and can easily be corrected by changing to the “Windows Classic” theme ...