Category » Phones

There were 25 articles found in this category:

1. Polycom VVX User Guide for MaxCS 7.5
   Updated 3/19/2015 - Steps to perform a blind transfer. This guide shows users of Polycom VVX model IP phones how to use the phones with MAXCS Release 7.5. It describes how to perform most common tasks, such as placing calls, answering calls, putting calls on hold, transferring calls, starting co ...
2. Polycom SoundPoint User Guide for MAXCS 7.5
   Updated 3/19/2015 - Steps to perform a blind transfer. This guide shows users of Polycom SoundPoint model IP phones how to use the phones with MAXCS Release 7.5. It describes how to perform most common tasks, such as placing calls, answering calls, putting calls on hold, transferring calls, star ...
3. Panasonic KX-TPA60 User Guide for MaxCS 8.5 and later
   This guide describes how to use the Panasonic KX-TPA60 phone with MaxCS Release 8.5. It includes instructions for making and answering calls, transfering calls, and joining conference calls. It also lists the Feature Codes that you can use with this device.
4. Polycom IP Phone Configuration Guide MaxCS 7.0.1
   Updated 6/18/14: Digitmap sequence now includes 911 and comma for 2nd dial tone. This document provides configuration details for Polycom VVX, SoundPoint, and SoundStation IP phones and lists the limitations of using the Polycom IP phones with AltiGen’s MaxCS 7.0 system. This document app ...
5. Polycom VVX Hot-dial Configuration
   This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed. The phone must first be provisioned and logged into a MaxCS server or Skype For Business service. Determine the IP ad ...
6. Polycom UC Version and Supported BTOE Version
   This article describes the supported BTOE (Better Together over Ethernet) versions for Polycom firmware. Firmware BTOE 2.3.0 BTOE 3.7.0 BTOE 3.7.5 BTOE 3.8.0 BTOE 3.9.0 5.6.3 Auto Pairing Manual Pairing Auto Pairing Auto Pairing Not Supported Not Supported 5.7.4 Auto Pairing Auto Pairing ...
7. Polycom IP Phone Configuration Guide MaxCS 8.5.1
   Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support Updatd 6/2018 - added additional phones supported This document provides configuration details for Polycom IP phones and lists the limit ...
8. Polycom VVX User Guide for MaxCS 8.5.1
   Updated 11/2018 - transfer options This guide shows users of Polycom VVX model IP phones how to use the phones with MAXCS Release 8.5.1. It describes how to perform most common tasks, such as placing calls, answering calls, putting calls on hold, transferring calls, starting conference calls, ...
9. Polycom SoundPoint User Guide for MAXCS 8.5.1
   This guide shows users of Polycom SoundPoint model IP phones how to use the phones with MAXCS Release 7.5. It describes how to perform most common tasks, such as placing calls, answering calls, putting calls on hold, transferring calls, starting conference calls, and how to use these phones with ...
10. Field Alert #332 - Polycom Firmware 5.5.1 Support
    MaxCS 8.0 and 8.5 now support Polycom firmware 5.5.1 Rev Q for VVX model phones. This document provides steps for upgrading firmware for Polycom phones that have already been deployed. It also includes other Polycom operational notes.
11. Polycom Skype for Business Provisioning Guide
    Updated 11/2017 This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for Business services. These instructions are designed for a phone with the original factory default settings. If you are unsure whether your phone i ...
12. Polycom IP Phone Configuration Guide MaxCS 8.5
    Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section This document provides configuration details for Polycom IP phones and lists the limitations of using Polycom IP phones with AltiGen’s MAXCS 8.5 ...
13. Polycom Firmware 5.5.1.15937Q on Server
    As we transition to supporting the newest firmware for our ACM systems for Polycom, there is a workaround solution that you can do to your system to allow you to utilize the upgrade option from the server. This does require either a restart of services or reboot to employ. From the cus ...
14. Polycom IP Phone Configuration Guide MaxCS 8.0
    Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warning about VVX phone models with self-signed (as opposed to factory-installed) certificates. Updated 1/26/2016, noted that the ...
15. AltiGen IP Phone registration errors
    A properly registered phone will look like this, with date, time, and extension number displayed across the top: If the display says “Register Failed!”, it means that the phone is connecting to the server, but it’s login information is correct (extension number does not ex ...
16. IP Phone Firmware
    Determining the installed firmware version: The current version of firmware installed on the phone can be determined at the phone itself by hitting the Menu button, selecting the Server menu, then selecting the Version Info menu. The last 4 digits indicate the version number. Alternately, in Ma ...
17. Documentation: IP phone manuals
    User manuals for AltiGen IP Phones are stored on the corporate Support web page, maxcs.com/support/current-manuals/. Click here to open that page.
18. Polycom IP Phone Configuration Guide MaxCS 7.0
    Note: This article is for MaxCS Release 7.0. For MaxCS 7.0 Update 1, refer to this document. This document provides configuration details for Polycom IP phones, and lists the limitations of using these phones with the MaxCS Release 7.0 system.
19. IP Phone Auto Discovery
    Auto discovery has been added to firmware versions 2x91 and above. This feature was intended to make deploying many phones at once much easier. Set the DHCP option 120 message on your DHCP server to the IP address of the MAXCS server, then plug in one phone and make sure it boots with the corre ...
20. Class 2 PoE Modules
    Class 2 PoE Modules Now Shipping Class 2 PoE Modules IEEE 802.3af is a common Power over Ethernet (PoE) standard used by AltiGen for the ALTI-IP710 and ALTI-IP705 model phones. This allows the phones to be powered over a Category 5 compliant or better cable. Both of these phones require the ...