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There were 25 articles found in this category:

  1. questionMaxCS 7.5 Patch 1 New Features Guide
    This guide describes the features that have been added to MaxCS 7.5 in the Patch 1 release, including: Free Format – This feature lets you insert delays and/or to send out additional DTMF digits when forwarding calls to an extension, a hunt group, a workgroup, or an outside number. Veriz ...
  2. questionMAXCS 7.5 Upgrade Guide
    Updated 4/15/2015 This guide describes how to upgrade from earlier releases of MaxCS to MaxCS 7.5. It includes a brief summary of the new features and changes in MAXCS Release 7.5, and provides guidelines for upgrading from earlier releases of MAXCS to Release 7.5.
  3. questionMAX Communications Server 6.0 Upgrade Guidelines
    AltiWare has been renamed to MAX Communication Server (MAXCS) starting with the 6.0 release. MAXCS still has two editions, ACC and ACM. The 6.0 release is focusing on Unified Communication and Unified Messaging integration with OCS and Exchange 2007. For larger enterprise deployment, MAXCS 6.0 ...
  4. questionMaxCS 8.6.1 Upgrade Guide
    This guide describes how to upgrade an older version of MaxCS to MaxCS Release 8.6.1. You can find this guide on the Altigen web site, at https://www.altigen.com/support/, on the MaxCS Manuals subtab. For information on the new features and enhancements that are included in this release, refer t ...
  5. questionMaxCS 8.6.1 New Features Guide
    This guide describes the new features that have been added to MaxCS Release 8.6.1. It includes all enhancements to the product since Release 8.5.1. You can find this guide on the Altigen web site, at https://www.altigen.com/support/, on the MaxCS Manuals subtab.
  6. questionMaxCS VR Manager Pro Upgrade Guidelines
    Updated December 2018 - do not use earlier VRM SQL DB. Updated August 2018, note not to use earlier SQL 2008 DB. This guide describes how to upgrade an installation of VRManager to VRManager Pro. VRM Pro requires MaxCS Release 8.5 Update 1 or later.
  7. questionHistory of Updates to MaxCS
    This document provides details on the features that have been added to MaxCS since Release 6.0, through Release 8.6. Enhancements in Release 8.6 Polycom Enhancements You now have better control over when your Polycom phones get new firmware when you install a new release of MaxCS. MaxCS now ...
  8. questionMaxACD 7.1 Upgrade Guide
    This guide describes how to upgrade a MaxACD 7.0 or MaxACD 7.01 Enterprise deployment to MaxACD Release 7.1. This guide does not apply to hosted deployments. For information on the new features and enhancements that are included in this release, refer to the MaxACD 7.1 New Features Guide.
  9. questionMaxCS 8.6 Upgrade Guide
    This document provides instructions on how to upgrade from earlier versions of MaxCS to MaxCS Release 8.6. For a list of new features and enhancements that are included in this release, refer to the New Features Guide.
  10. questionMaxCS 8.6 New Features Guide
    This guide describes the new features and enhancements that have been added to MaxCS since release 8.5.1. It describes the enhancements that have been included since MaxCS Release 8.5.1.
  11. questionMaxCS 8.5 New Features Guide
    This guide describes the enhancements that have been added since the release of MaxCS 8.0, including Release 8.0 CU1 and Release 8.0 CU2. It also lists the requirements for Release 8.5.
  12. questionMaxACD 7.0 Conversion to Redundant System
    This guide describes how to convert an existing MaxACD 7.0 All-in-One system to a Redundant system. Before you begin the steps outlined in this document, we recommend that you speak with your AltiGen Sales Representative and/or AltiGen Technical Support to make sure that you have the correct l ...
  13. questionMaxCS 8.5.1 New Features Guide
    This guide describes the new features and enhancements that have been added to MaxCS since release 8.5. Some new features described in this guide were added in the 8.5 QuickFix release or in various patches.
  14. questionMaxCS 7.5 New Features Guide
    Updated 10/28/2104. This guide describes the enhancements included in MAXCS Release 7.5, including easier Polycom deployment, a new Polycom Advanced Features license, a SightMax seat license, Codec enhancements (G.722 support, codec negotiation, codec preferences), media enhancements (T.38 pass ...
  15. questionMaxACD 7.0 Upgrade Guide
    Updated 8/16/16, new 'Domain' field. This document provides instructions for upgrading a MaxACD Release 6.5.x installation to Release 7.0. (If you are performing a new MaxACD deployment instead of upgrading, refer to Article #1204.) AltiGen is providing a tool to assist in theupgrade process; ...
  16. questionMaxCS 8.0 New Features Guide
    This guide describes the new features that have been added to MAXCS since Release 7.5. The Polycom enhancements are covered in the MaxCS 8.0 Polycom Configuration Guide. Technology Enhancements o HMCP Load Balancing - The HMCP system has been optimized to perform load balancing on a multi-co ...
  17. questionMAXCS 8.0 Upgrade Guide
    This guide describes how to upgrade from earlier releases of MaxCS to MaxCS 8.0. It includes a brief summary of the new features and changes in MAXCS Release 8.0, and provides guidelines for upgrading from earlier releases of MAXCS to Release 8.0.
  18. questionMaxCS 8.5.1 Upgrade Guide
    This document provides instructions on how to upgrade from earlier versions of MaxCS to MaxCS 8.5 Update 1. It also briefly describes the new features and enhancements that have been added to MaxCS since the initial release of 8.5.
  19. questionMaxCS 8.0 Enterprise Domain Upgrade Process
    To upgrade multiple MaxCS 8.0 servers in an Enterprise domain to MaxCS 8.5, follow the steps listed below: Make a server image backup of the Master MaxCS 8.0 server, in case you need to perform a roll back procedure. Obtain the following packages from Altigen: MaxCS 8.5.0.222 installation file ...
  20. questionMaxCS 7.0 Update 1 New Features Guide
    This guide describes the enhancements and new features included in MaxCS 7.0 Update 1. Updated 5/20; E911 Location ID section clarified and expanded.