Field Alert #276 New knowledgebase application

We've replaced the Google Mini appliance used to power our previous knowledgebase with
Knowledge Manager by Interspire. This is a more robust platform that will allow us to quickly
respond to feedback and publish timely technical information. Please explore the new
knowledgebase and let us know if you have any suggestions or comments. Some of the new
features include:
 
-Better organization. We've created categories so you can quickly drill down to the information
you need.
 
-Article subscription. Get notified via email when your favorite articles are updated.
 
-Multiple RSS feeds by category, news item, most popular items, and more. Just click the
orange RSS icon next to the section you'd like to subscribe to. Whenever the section is
updated, your RSS client will notify you. All major mail clients and browsers have RSS clients
built in.
 
-Print, email, or PDF each article instantly using the navigation bar on the right side of each
article. 
 
-Add feedback (helpful/not helpful) to each article, or leave us detailed information in the
comments section at the bottom of the article. 
 
-Submit your own KB article! If you have an idea or content and would like us to add it, use the
contact form and we will review your submission.
 
Please visit http://know.altigen.com to browse the new knowledgebase. Please use the
temporary username and password below.
 
Username: download
Password: clear50a
 
 
 
 
 
AltiGen Field Alert #276
Date:  4/30/2010
Subject:  New knowledgebase application



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Last Updated
4th of May, 2010

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