Promise RAID Controller card

Issue:
Server alarm beeping on an Office 2G-R2

Getting the following errors:

The promise raid utilityshows the following in it’s log:

# Source  Severity  Time    Description

1 FastTrak TX2300 - Controller 1 Warning 2010/07/06 07:27:52Logical drive "PROMISE LD 1" goes critical

2 FastTrak TX2300 - Controller 1 Warning 2010/07/04 03:31:18Logical drive "PROMISE LD 1" goes critical

3 FastTrak TX2300 - Controller 1 Error 2010/07/02 17:36:09S.M.A.R.T threshold exceeded on disk 2

4 FastTrak TX2300 - Controller 1 Information 2009/06/3016:58:36 Logica l drive "JBOD on port 01 (00)" created

5 FastTrak TX2300 - Controller 1 Information 2009/06/3016:54:56 Logical drive "JBOD on port 01 (00)" created


Event Viewer error:
The device, \Device\Scsi\fttxr52P1, did not respond within the timeout period

How to resolve:
Please contact TSO for a RMA replacement of the RAID controller.


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Article Details

Last Updated
2nd of September, 2010

Version(s)
6.5

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