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Below is a list of network ports used by AltiGen MaxCommunication server. Some of the ports listed are obsoleted or depracated. Note that this should not be intepreted as a list of ports that should be forwarded through a firewall. For example, TCP port 10068 is used to connect to MaxAdministrator remotely. For general security best practices, running the administrator program should be limited to the internal network, and not exposed to the Internet.
| Port Number | TCP/UDP | Protocol | Notes |
|---|---|---|---|
| 69 | TCP | TFTP | IP Phone firmware updating. |
| 80 | TCP | Polycom Phone Service | |
| 443 | TCP | Polycom Phone Service | |
| 5060 | UDP | SIP | Used for SIP trunks and 3rd party IP phones, NOT for AltiGen IP Phones |
| 5061 | TCP | SIPS | Secure SIP (must be properly configured in AltiWare) |
| 10010 | TCP | N/A | AltiGen Network Assessment Tool |
| 10015 | TCP | AltiReach (Obsolete) | |
| 10025 | TCP | ALP | AltiGen Clients (MaxCommunicatior, MaxAgent, MaxSupervisor, etc) |
| 10026 | TCP | TAPI | TAPI (Deprecated) |
| 10027 | TCP | AltiGen CDR logging. Used by MaxSupervisor, and External Logger | |
| 10028 | TCP | Altigen client Email. | |
| 10032 | TCP | ATPS | Necessary for AltiGen IP phones |
| 10037 | TCP | ||
| 10040 | TCP | AltiJLIB | Used remotely for Meet Me Conference Manager from AltiClient |
| 10050 | TCP | AltiClient Auto Upgrade | |
| 10060 | UDP | SIP | AltiGen IP SIP port. Also preferred for AltiGen SIP Tie trunks. |
| 10064 | TCP | AltiGen IP Phone logging. | |
| 10029 | TCP | MaxInSight | |
| 10010 | TCP | Network Accessment Tool | |
| 10066 | TCP | Extension Global Appearance | |
| 10068 | TCP | AltiAdmin connection. | |
| 10080, 10081 | TCP | MaxMobile client connection | |
| 49152-49211 * | UDP | RTP/RTCP | Media stream (audio) for VoIP calls |
| 49152-49211 * | TCP | h.245 | h.245 control for media streams when using h.323 (Obsolete) |
| 30000-31000 | UDP | Remote IP phones behind NAT |
* 49152-49211 represents the ports that would be used on a 30 port Max1000 system. This range will change based on the number of VoIP ports configured, and the system OS (Windows 2008 may use a different starting port)
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- TCP and UDP port 5060 and UDP port 10060 - SIP
- TCP Port 69 - TFTP
- Using Netcat to Troubleshoot IP Connections
- Network Log Viewer
- MAXCS 8.0 Upgrade Guide
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Last Updated
17th of February, 2017
