SightMax Configuration for MaxCS 7.5

SightMax is a third-party Live Chat platform provided by SmartMax Software.  In MaxCS, AltiGen has added the ability to integrate with the SightMax Enterprise Edition software. This allows companies to receive both telephone (voice) calls and IM chats. This document describes how to configure SightMax operators to work with MaxCS MaxAgent 7.5.



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Last Updated
13th of January, 2016

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