MaxCS Cloud New Account Setup

For steps to migrate an existing customer to MaxCS Cloud, refer to Article #1172.

For new MaxCS customers setting up a new Cloud service, perform these steps: 

1. After the order has been submitted and processed, open the customer’s account in the Cloud order portal and switch to the General tab. This tab contains login details for the virtual machine, login details for MAXCS Administrator, and other configuration details. 

2. Use Remote Desktop to access the virtual machine. 

3. Change the Windows password on the new virtual machine. 

4. Log into MAXCS Administrator and change the MAXCS Administrator password. 

5. Change the Extension Default password. 

6. Configure the SIP trunks.  

7. Configure MAXCS as usual. 

8. (Applicable only to Call Center deployments) We recommend that you log into VRManager and change the VRManager Admin password (the default VRManager Admin password is the same as the Windows Initial password, which you will find on the General tab). 



Attachments

No attachments were found.

Related Articles

Visitor Comments

Article Details

Last Updated
30th of April, 2015

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Remove from favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF


User Opinions



How would you rate this answer?




Thank you for rating this answer.

Continue