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Salesforce Connector Configuration Guide for MaxCS 8.0 CU2
This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS on premise to work with Salesforce.com. You must have MaxCS Release 8.0 CU2 or later to configure the Salesforce Connector.
The instructions cover:
How administrators configure the Salesforce Connector
How agents enable the Salesforce pop-up in MaxAgent