This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed.
The phone must first be provisioned and logged into a MaxCS server or Skype For Business service.
At this point, the phone will automatically reboot.
After the phone restarts, test the auto-dial configuration by picking up the handset. The phone should automatically call the number. Note that the phone will not allow you to dial a separate number; it will automatically dial the number or extension that you programmed it to.
If you want to turn off this auto-dial configuration at some point, open the autoOffHookDial.cfg file and change the entry to the line below (add before and after < and > characters) and save it. Repeat the upload procedure described earlier. The phone will reboot and the autodial feature will be removed.
Last Updated
25th of February, 2019