Bypassing 2-hop limit for forwarded calls

Symptom: Can’t forward a call past the two-hop limit




After the second hop, you should send the call to an Auto Attendant. Go to the Answering tab for that extension and choose either Busy or No Answer handling to go to an Auto Attendant number. Go to that Auto Attendant and edit it so that the top-level action is to transfer to extension/group, and then send the call to the next extension or group. By doing so, you reset the hop count and you can send this call for 2 more hops.




No attachments were found.

Related Articles

Visitor Comments

Article Details

Last Updated
5th of April, 2010

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions

How would you rate this answer?

Thank you for rating this answer.