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Field Alert #272: AltiGen Spare Parts Stocking
AltiGen Partners should always maintain spares for hardware troubleshooting and to be able to respond quickly to hardware failures. The minimum suggested spares levels are as follows. Chassis Type – ALTI-MAX1000
Recommended Spares
1 Hard Drive
1 Power Supply
1 DVD ROM
Chassis Type – ALTI-MAX2000
Recommended Spares
1 Hard Drive
1 Power Supply
1 DVD ROM
Chassis Type – ALTI-OFFICE2G-R1
Recommended Spares
1 Hard Drive
1 Power Supply
1 SBC
1 Backplane
1 RAID Card/components
1 DVD ROM
Chassis Type – ALTI-OFFICE3G-R3
Recommended Spares
1 Hard Drive
1 Power Supply
1 SBC
1 Backplane
1 RAID assembly
1 DVD ROM
Chassis Type – ALTI-MAX5000 Servers
Recommended Spares
1 Hard Drive
1 Power Supply
Telephony Boards
Recommended Spares
One of each board type used within your installed base.
Telephones
Recommended Spares
3 - 5 spare telephones for each type within the installed base.
Refer to AltiGen Partner Resource Center > Sales and Marketing > Tools > Price List for pricing, or contact your account representative.
AltiGen Field Alert #272 Date: 3/23/2009 Subject: AltiGen Spare Parts Stocking Distribution: All Partners