Field Alert #272: AltiGen Spare Parts Stocking

AltiGen Partners should always maintain spares for hardware troubleshooting and to be able to respond quickly to hardware failures. The minimum suggested spares levels are as follows. Chassis Type – ALTI-MAX1000
  • Recommended Spares
    • 1 Hard Drive
    • 1 Power Supply
    • 1 DVD ROM
Chassis Type – ALTI-MAX2000
  • Recommended Spares
    • 1 Hard Drive
    • 1 Power Supply
    • 1 DVD ROM
Chassis Type – ALTI-OFFICE2G-R1
  • Recommended Spares
    • 1 Hard Drive
    • 1 Power Supply
    • 1 SBC
    • 1 Backplane
    • 1 RAID Card/components
    • 1 DVD ROM
Chassis Type – ALTI-OFFICE3G-R3
  • Recommended Spares
    • 1 Hard Drive
    • 1 Power Supply
    • 1 SBC
    • 1 Backplane
    • 1 RAID assembly
    • 1 DVD ROM
Chassis Type – ALTI-MAX5000 Servers
  • Recommended Spares
    • 1 Hard Drive
    • 1 Power Supply
Telephony Boards
  • Recommended Spares
    • One of each board type used within your installed base.
Telephones
  • Recommended Spares
    • 3 - 5 spare telephones for each type within the installed base.
Refer to AltiGen Partner Resource Center > Sales and Marketing > Tools > Price List for pricing, or contact your account representative.

AltiGen Field Alert #272
Date: 3/23/2009
Subject: AltiGen Spare Parts Stocking
Distribution: All Partners


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Last Updated
4th of May, 2010

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