SIP Trunk Configuration Steps for Cloud Services [Article]
If you have ordered a Cloud service and need to configure AltiGen SIP trunks, click one of the following links for the appropriate configuration instructions.
MaxCS Private Cloud serv
- SIP-Trunk-Only Orders: SIP Trunk Configuration [Article]
Updated 4/22/2105 This guide describes how to configure SIP Trunks for SIP-Trunk-Only orders. It does not cover how to configure SI
- MaxCS Cloud New Account Setup [Article]
For steps to migrate an existing customer to MaxCS Cloud, refer to Article #1172. For new MaxCS customers setting up a new Clo
- MaxCS Private Cloud Upgrade Policy [Article]
It is the goal of AltiGen Communication’s Cloud Operations group to make sure that software running on hosted servers is kept properly up to date. To this end, AltiGen is creating this policy
- MaxCS Cloud Service Cancellation Form [Article]
This document is used for cancelling MAXCS Private Cloud Services, AltiGen SIP Trunk Services, or SaaS Services. Cancelled servers and services will be billed through the end of th
- Hosted MaxCS Private Cloud Server Fails To Reboot After Running Windows Update [Article]
Nov. 19th, 2014
Overview
AltiGen's Cloud Operations group has become aware of a bug that may prevent some hosted servers from rebooting properly after running windows updates. &n
- TFTP with MaxCS server behind NAT [Article]
AltiGen packages firmware and boot-code for it's IP phones with a TFTP utility named TFTPNat. While this software is (as the name implies) designed to serve the firmware in a manner that is NAT frie
- Windows Firewall Exception Guide – TFTP Tool [Article]
Purpose:
This guide is designed to provide System Administrators with the steps to allow Phone at customer locations to use the TFTPNAT application to receive updates from the MaxCS Privat
