- Configuring AudioCodes Gateway Firewalls [Article]
This article explains how to set up an AudioCodes MP1xx or Mediant series device Firewall, for gateways connected with MAXCS.
- AudioCodes Mediant Gateway T1 / Centrex Configuration for MaxCS 8.0 [Article]
This guide describes how to configure T1 Centrex support for MAXCS 8.0 deployments using an AudioCodes Mediant series gateway.
For instructions on setting up the gat
- Polycom IP Phone Configuration Guide MaxCS 8.0 [Article]
Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warn
- Bria Application Note for MaxCS 6.7 [Article]
Note: The Bria softphone will not work on MaxCS 6.7.0.205 without the addition of a software patch.
- Valcom Paging Gateway Configuration Guide for MaxCS 8.5 [Article]
This guide explains how to configure the Valcom VIP-801A Paging Gateway to work with MaxCS Release 8.5.
The VIP-801A Networked Page Zone Extender enables voice access to one zone of one-way pag
- Salesforce Connector Configuration Guide for MaxCS 8.5 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS 8.5 on premise to work with Salesforce.com. The instructions cover:
How administ
- Polycom Location-Based E911 Configuration Guide [Article]
This document describes how to configure Location-based E911 for Polycom extensions. These instructions apply to MaxCS Release 8.0 and Releas 8.5. This guide explains how to configure Location
- Polycom VVX: Resetting the Phone and Admin Password to Factory Defaults [Article]
This procedure will reset your Polycom VVX phone to its original factory settings, and will reset the Polycom administrator password.
After you perform these steps, you will need to re-enter
- Third Party Product Matrix [Article]
Introduction:
- SighMax Configuration for MaxCS 7.0 Update 1 [Article]
This document applies to MAXCS 7.0 Update 1. The SightMax Configuration Guide for MAXCS 7.5 is Article #1158
- SightMax Configuration for MaxCS 8.0 [Article]
SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax Software. In MaxCS, AltiGen has added the ability to integrate with the SightMax Enterprise Edition softwa
- SightMax Configuration for MaxCS 7.5 [Article]
SightMax is a third-party Live Chat platform provided by SmartMax Softw
- SoTel SIP Trunk Configuration for MaxCS 7.5 [Article]
This article is provided for Partners who are configuring SoTel SIP Trunks for their customers for MaxCS Release 7.5. You will following this general process to configure the SIP T
- MaxCS 7.5 MultiVoIP Configuration Guide [Article]
Updated 7/7/2015: Expanded "Operational Limitations" section. This document provides guidelines for setting up a MultiTech gateway as a
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 7.5 [Article]
Updated May 20, 2015. If you are using MaxCS Release 7.5 Patch 1, refer to
- AudioCodes Mediant Gateway T1 / Centrex Configuration for MAXCS 7.5 [Article]
For instructions on configuring PRI / TLS for AudioCodes Mediant gateways, see Article 1186. This document descri
- Microsoft Exchange 2013 Integration with MaxCS 7.5 [Article]
This document describes how to integrate Microsoft Exchange 2013 with MaxCS Release 7.5. Before you begin the steps in this document, review Chapter 28 in the MaxCS ACM 7.5 Administra
- Remote Survivability with EdgeMarc SBC for MaxCS 7.0 [Article]
With a standard MaxCS 7.0 installation, an internet outage can prevent the on-premise IP phones or remote branch office phones from reaching the MaxCS 7.0 server. This guide explains how to
- Polycom VVX User Guide for MaxCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- AudioCodes MP-202 Configuration for MaxCS 7.5 - AltiGen SIP Trunks [Article]