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41. Polycom VVX Hot-dial Configuration [Article]
    This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed. The phone mus
42. Polycom UC Version and Supported BTOE Version [Article]
    This article describes the supported BTOE (Better Together over Ethernet) versions for Polycom firmware.
43. Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
    Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
44. Polycom VVX User Guide for MaxCS 8.5.1 [Article]
    Updated 11/2018 - transfer options This guide shows users of Polycom VVX model IP phones how to use the phones with MAXCS Release 8.5.1. It describe
45. Polycom SoundPoint User Guide for MAXCS 8.5.1 [Article]
    This guide shows users of Polycom SoundPoint model IP pho
46. MaxCS 7.0 Update 1 ACM Manual [Article]
    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque aliquet laoreet quam quis pellentesque. Morbi eu tristique urna. Sed in imperdiet lectus. Etiam mi tellus, porta id pellentesque
47. MaxACD 7.0 SDK API Reference [Article]
    This document describes the supported API for MaxACD Release 7.0. For your convenience, both a PDF file and a compiled .CHM Help file are provided. In order to view the Help file properly, we rec
48. AltiGen Web API Guide [Article]
    Please refer to article 1264 in the Knowledgebase for the MaxACD 7.0 SDK API Reference. This document is provided for AltiGen Certified Partners
49. Microsoft Exchange Integration with MaxACD 7.0 Update 1 [Article]
    Updated 6/2018 - revised steps for impersonation service account Updated 4/2018 - new, optional, section shows how to restrict the scope of the impersonation service accou
50. Field Alert #332 - Polycom Firmware 5.5.1 Support [Article]
    MaxCS 8.0 and 8.5 now support Polycom firmware 5.5.1 Rev Q for VVX model phones. This document provides steps for upgrading firmware for Polycom phones that have already been deployed. It also inc
51. Polycom Skype for Business Provisioning Guide [Article]
    Updated 11/2017 This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for
52. Salesforce Connector Configuration Guide for MaxCS 7.5 [Article]
    Updated 9/25/14 for Release 7.5. This document is provided for administrators who are configuring the MaxCS Connector to work with Salesforce.com. It cove
53. Salesforce Connector Configuration Guide for MaxACD 7.0 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.0 to work with Salesforce.com. The instructions cover: How administrators configur
54. Polycom IP Phone Configuration Guide MaxCS 8.5 [Article]
    Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section
55. Polycom IP Phone Configuration Guide MaxCS 8.0 [Article]
    Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warn
56. Bria Application Note for MaxCS 6.7 [Article]
    Note: The Bria softphone will not work on MaxCS 6.7.0.205 without the addition of a software patch.
57. Valcom Paging Gateway Configuration Guide for MaxCS 8.5 [Article]
    This guide explains how to configure the Valcom VIP-801A Paging Gateway to work with MaxCS Release 8.5. The VIP-801A Networked Page Zone Extender enables voice access to one zone of one-way pag
58. Salesforce Connector Configuration Guide for MaxCS 8.5 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS 8.5 on premise to work with Salesforce.com. The instructions cover: How administ
59. Polycom Location-Based E911 Configuration Guide [Article]
    This document describes how to configure Location-based E911 for Polycom extensions. These instructions apply to MaxCS Release 8.0 and Releas 8.5. This guide explains how to configure Location
60. ADTRAN Total Access 900 Series Configuration for MAXCS Release 7.5 Update 1 and ... [Article]
    Updated 11/23/2016. These application notes are provided for administrators who are configuring an ADTRAN Total Access 900 series gateway as a TI/PRI t