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1. MaxACD 7.1 Federation Guide (Enterprise) [Article]
   This article gives an overview of configuring and using a Federated (Enterprise) deployment of MaxACD 7.1. Most of this material also appears in the MaxACD 7.1 Deployment Guide and the MaxACD 7.1
2. History of Updates to MaxCS [Article]
   This document provides details on the features that have been added to MaxCS since Release 6.0, through Release 8.6. Enhancements in Release 8.6
3. Microsoft Exchange Integration with MaxACD 7.1 [Article]
   This guide describes how to configure MaxACD to integrate with Microsoft Exchange, to enable two-way synchronization between user MaxACD voicemail messages and user Outlook mailboxes. MaxACD su
4. MaxACD 7.0 Deployment Guide [Article]
   Updated 7/2018: Refer readers to the "MaxACD 7.0 Exchange Integration Guide" for instructions (and field descriptions) for configuring Exchange Integration. Updated 10/201
5. MaxACD-Premise-Site-Survey-v2.docx [Attachment in MaxACD Premise Site Survey]
   MaxACD On-Premise One Site Survey form must be compl eted for each physical location account. Form completed by: ? ? ? ? ? Account ? ? ? ? ? ? ? ? ? ? Windows Environment in the network? ? ? ? ? ? If ...
6. MaxACD7-Exchange-Integration.pdf [Attachment in Microsoft Exchange Integration with MaxACD 7.0 Update 1]
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7. Microsoft Exchange Integration with MaxACD 7.0 Update 1 [Article]
   Updated 6/2018 - revised steps for impersonation service account Updated 4/2018 - new, optional, section shows how to restrict the scope of the impersonation service accou
8. License bundles in MaxCS Cloud [Article]
   Updated 5/16/18: Base Server license includes Enterprise Manager license; PBX User bundle includes Exchange Integration license Updated 8/15/16: Added licenses to the Agen
9. AltiGen Password Change Utility [Article]
   The AltiPassword change utility (C:\AltiServ\Exe\AltiPwdC
10. Microsoft Exchange 2013 Integration with MaxCS 7.5 [Article]
    This document describes how to integrate Microsoft Exchange 2013 with MaxCS Release 7.5. Before you begin the steps in this document, review Chapter 28 in the MaxCS ACM 7.5 Administra
11. Microsoft-Exchange-2013-Integration-MaxCS-7.5.pdf [Attachment in Microsoft Exchange 2013 Integration with MaxCS 7.5]
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12. Configuring and Troubleshooting SMTP Forwarding [Article]
    Configuring and Troubleshooting SMTP Forwarding
13. Using the Exchange Server as a mail relay [Article]
    When pointing the SMTP server to the Exchange 2010 mail server you ge
14. MultiTech Gateway Application Note [Article]
    Note: For MaxCS 7.0 and above, refer to this document
15. MAX Communications Server 6.0 Upgrade Guidelines [Article]
    AltiWare has been renamed to MAX Communication Server (MAXCS) starting with the 6.0 release. MAXCS still has two editions, ACC and ACM. The 6.0 release is focusing on Unified Communication and Uni
16. TCP and UDP port 5060 and UDP port 10060 - SIP [Article]
    SIP (Session Initiation Protcol) is a signalling protocol that is used to control (among other things) VoIP phone calls. Starting in 2007 with the release of AltiWare 5.1, SIP repleaced h.323 as
17. Voice Mail Troubleshooting Guide [Article]
    Below are some common problems associated with voicemail and things to check: A) Voicemail not being delivered Check AV/fil
18. Emergency Number Dialing for Remote IP Phones (Application Note) [Article]
19. Tech Note: Exchange Service stops or cannot be started until password is reset [Article]
20. MS OCS 2007 and MAXCS Integration Guide.pdf [Attachment in Microsoft OCS 2007 and MAXCS Integration Guide]
    þÿ MS S O CS C S 2 007 0 7 & M AX A CS In I tegrati t o i n Guide d In I t n egrat a e M ic i ro r so s f o t f O f O f f i f c i e C omm m u m nic i a c t a io i n\