- Polycom Firmware 5.5.1.15937Q on Server [Article]
As we transition to supporting the newest firmware for our ACM systems for Polycom, there is a workaround solution that you can do to your system to allow you to utilize the upgrade option from the
- Changing Polycom Upgrade Firmware.pdf [Attachment in Polycom Firmware 5.5.1.15937Q on Server]
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- Polycom IP Phone Configuration Guide MaxCS 8.0 [Article]
Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warn
- Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.0]
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- AltiGen Network Port Summary [Article]
Below is a list of network ports used by AltiGen MaxCommunication server. Some of the ports listed are obsoleted or depracated. Note that this should not be intepreted as a list of ports
- Polycom Provisioning for Skype for Business.pdf [Attachment in Polycom Skype for Business Provisioning Guide]
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- Polycom Location-Based E911 Configuration Guide [Article]
This document describes how to configure Location-based E911 for Polycom extensions. These instructions apply to MaxCS Release 8.0 and Releas 8.5. This guide explains how to configure Location
- Polycom-Location-Based-E911-Configuration Guide.pdf [Attachment in Polycom Location-Based E911 Configuration Guide]
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- Polycom VVX: Resetting the Phone and Admin Password to Factory Defaults [Article]
This procedure will reset your Polycom VVX phone to its original factory settings, and will reset the Polycom administrator password.
After you perform these steps, you will need to re-enter
- Third Party Product Matrix [Article]
Introduction:
- MaxCS 7.5 Patch 1 New Features Guide [Article]
This guide describes the features that have been added to MaxCS 7.5 in the Patch 1 release, including:
Free Format – This feature lets you insert delays and/or
- Polycom VVX User Guide for MaxCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- Polycom SoundPoint User Guide for MAXCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- Polycom User Guide.pdf [Attachment in Polycom VVX User Guide for MaxCS 7.5]
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- Polycom IP Phone Configuration Guide MaxCS 7.0 [Article]
Note: This article is for MaxCS Release 7.0. For MaxCS 7.0 Update 1, refer to this docum
- Polycom IP Phone Configuration Guide MaxCS7.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 7.0]
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- Salesforce Integration Guide for MaxCS 8.5.1 and Later [Article]
Updated May 7, 2020 Salesforce provides an OpenCTI toolkit to integrate its accounts with telephony systems. A softphone is created in a web browser fo
- Konftel 300 IP Conference Phone Configuration for MaxCS [Article]
This article has been moved the Altigen corporate web site at at
- Panasonic KX-TPA60 User Guide for MaxCS 8.5 and later [Article]
This guide describes how to use the Panasonic KX-TPA60 phone with MaxCS Release 8.5. It includes instructions for making and answering calls, transfering calls, and joining conference calls. It also l...
- Microsoft Exchange Integration with MaxACD 7.1 [Article]
This guide describes how to configure MaxACD to integrate with Microsoft Exchange, to enable two-way synchronization between user MaxACD voicemail messages and user Outlook mailboxes.
MaxACD su