History of Updates to MaxCS [Article]
This document provides details on the features that have been added to MaxCS since Release 6.0, through Release 8.6.
Enhancements in Release 8.6
Cisco Gateway Configuration with MaxCS [Article]
Be aware of the following when configuring MaxCS to work with Cisco gateways. For MaxCS to communicate with a Cisco Gateway with TLS, you should set the SIP Tie Trunk’s SIP Destination
MaxACD 7.0 Deployment Guide [Article]
Updated 7/2018: Refer readers to the "MaxACD 7.0 Exchange Integration Guide" for instructions (and field descriptions) for configuring Exchange Integration. Updated 10/201
TelePacific SIP Trunk Configuration for MaxCS 7.5 [Article]
Updated 4/13: Clear the "Enable SIP OPTIONS" checkbox. This document describes how to configure TelePacific SIP Trunks for use with MaxCS Release 7.5. &nb
AltiGen SIP Trunk Service Datasheet [Article]
This datasheet describes the features and benefits of AltiGen's SIP Trunk Service.
MaxCS 8.0 New Features Guide [Article]
This guide describes the new features that have been added to MAXCS since Release 7.5. The Polycom enhancements are covered in the MaxCS 8.0 Polycom Configuration Guide.
Configuring Survivability with AudioCodes Gateways for MaxCS 7.0 [Article]
This guide explains how to configure local PSTN survivability in an on-premise site
Enabling TLS on Altigen SIP Trunks [Article]
This guide explains how to enable or disable TLS/SRTP on Altigen SIP Trunks. These instructions apply only to MaxCS 8.5 Update 1. The process includes making configuration changes in MaxAdm
Enable-TLS-SIP-Trunk.pdf [Attachment in Enabling TLS on Altigen SIP Trunks]
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License bundles in MaxCS Cloud [Article]
Updated 5/16/18: Base Server license includes Enterprise Manager license; PBX User bundle includes Exchange Integration license Updated 8/15/16: Added licenses to the Agen
ADTRAN 644 NetVanta Configuration for MaxCS 8.0 [Article]
This article describes how to configure an ADTRAN 644 gateway as a T1 PRI trunk to MaxCS Release 8.0. During these instructions, you will edit a default configuration file that has been provide
AltiGen SIP Trunk Account PIN Protection [Article]
To prevent undesirable "port-out" (slamming) of DIDs on AltiGen SIP Trunks, we have added a "PIN Protection" feature to our ordering po
MaxCS Gateway Product Matrix [Article]
Updated 4/20/2016: New article #1216 for ADTRAN Total Access 900 series c
AltiGen SIP Trunk FAQ [Article]
Frequently asked questions regarding AltiGen Communications, Inc.'s SIP trunks.
This article aims to provide answers to frequently asked questions regarding the SIP trunking service sold b
MaxCS Cloud Service AltiGen SIP Trunk Configuration [Article]
Updated 4/22/2015. Related articles:
Cloud Migration Guidelines - Article 1172
Configuring SIP Trunks for SIP-Trunk-Only orders -
E911 DID Testing with AltiGen SIP Trunks [Article]
When calls to 911 are sent over AltiGen SIP Trunking with a transmitted caller ID that is not configured to have E911 service, the call will route to a generic 911 answering service. This will still
AltiGen SIPTrunking E911 - Overview and Best practices [Article]
AltiGen SIP Trunking customers can purchase E911 for DIDs on their SIP Trunks. This service correlates an address (specified in AltiGen ordering portal) to a purchased DID number for a low monthly
Third Party Product Matrix [Article]
Introduction:
ADTRAN 644 NetVanta Configuration for MaxCS 7.5 [Article]
This article describes how to configure an ADTRAN 644 gateway as a T1 PRI trunk to MaxCS Release 7.5. During these instructions, you will edit a default configuration file that has b
SoTel SIP Trunk Configuration for MaxCS 7.5 [Article]
This article is provided for Partners who are configuring SoTel SIP Trunks for their customers for MaxCS Release 7.5. You will following this general process to configure the SIP T