History of Updates to MaxCS [Article]
This document provides details on the features that have been added to MaxCS since Release 6.0, through Release 8.6.
Enhancements in Release 8.6
- Troubleshooting TAPI Integration [Article]
6.0 Upgrade Guidelines.pdf [Attachment in MAX Communications Server 6.0 Upgrade Guidelines]
Microsoft Word - 6.0 Upgrade Guideline - July 2008.doc MAX Communication Server 6.0 Upgrade Guidelines MAX Communication Server Release 6.0 Upgrade Guidelines Intended audience: AltiGen Authorized Dea
- MaxCS 8.6 SCCM Remote Client Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows ope
- MaxACD 7.1 SCCM Remote Client Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows ope
- MaxACD 7.0 Upgrade Guide [Article]
Updated 8/16/16, new 'Domain' field. This document provides instructions for upgrading a MaxACD Release 6.5.x installation to Release 7.0. (If you a
- MaxCS 8.5 SCCM Remote Client Deployment Guide [Article]
Updated November 2018 System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administra
- AudioCodes Mediant Gateway Configuration for MAXCS 8.5 [Article]
This guide describes how to configure an AudioCodes Mediant 1000 gateway for use with MAXCS 8.5. Refer to your gateway’s product documentation, which came with your device, for instal
- AudioCodes Mediant Gateway Configuration for MAXCS 8.0 [Article]
This guide describes how to configure an AudioCodes Mediant 1000 gateway for use with MAXCS 8.0.
For instructions on setting up the gateway device's firewall, refer
- MaxACD 7.0 SCCM Remote Client Deployment Guide [Article]
Microsoft System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of W
- MaxCS Private Cloud Servers Windows Update Policy [Article]
It is the goal of AltiGen Communication’s Cloud Operations group to make sure that software running on hosted servers is kept properly up to date. This includes both the MaxCS software, as we
- Salesforce Connector Configuration Guide for MaxCS 7.5 [Article]
Updated 9/25/14 for Release 7.5. This document is provided for administrators who are configuring the MaxCS Connector to work with Salesforce.com. It cove
- Softswitch: Call recording using ftp to facilitate file transfer for VRM [Article]
If your system has a multi-chassis configuration and the gatew
- Replacing Max2000 Hard Drives for Field Alert 270. [Article]
The following is instructions for replacing Max2000 250 G hard drives with 320 G hard drives under
- Unattended Installation of Max Clients via Group Policy [Article]
- AppNote: MaxCommunicator/MaxAgent [Article]
What is it? MaxCommunicator is call management software for the general desktop PC user. MaxCommunicator users can access, configure, and
- Advanced Call Router - lookup by phone number or ZIP code [Article]
5.2 Advanced Call Router
- AppNote: AltiReport [Article]
What is it? AltiReport is a Web-based reporting application that can generate 45 detailed reports, according to agent, workgroup, and DNIS. Both report summari
- AppNote: External Logger Service (ELS) [Article]
What is it? External Logger Service (ELS) enables MAXCS to send Call Detail Records (CDR) to a system running Microsoft SQL server. By default, MAXCS logs CDR
- Third Party Product Matrix [Article]
Introduction:
