Configuring Survivability with AudioCodes Gateways for MaxCS 7.0 [Article]
This guide explains how to configure local PSTN survivability in an on-premise site
- AudioCodes Mediant Gateway PRI / TLS Configuration for MAXCS 7.5 Patch 1 [Article]
For instructions on configuring a Mediant Gateway for T1 CAS Centrex, review article 1185. This document describes how to configure an AudioCodes Mediant
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 7.5 Patch 1 [Article]
This article is for MaxCS Release 7.5 Patch 1. If you are running an earlier version of MaxCS 7.5, refer to
- MaxCS 8.0 All-software Solution Deployment Guide [Article]
This document is provided for AltiGen Partners who will be performing a fresh installation of
- Salesforce Connector Configuration Guide for MaxCS 8.0 CU2 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS on premise to work with Salesforce.com. You must have MaxCS Release 8.0 CU2 or later to configure the ...
- Polycom VVX Hot-dial Configuration [Article]
This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed.
The phone mus
Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5.1]
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- Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.5.1 [Article]
Updated 1/22/2019 - clarified which ports are lost for a TLS configuration. This guide describes how to configure FXS, FXO, FoIP, PSTN Survivability (SAS)
- MaxCS-SCCM-Remote-Installation.pdf [Attachment in MaxCS 8.5 SCCM Remote Client Deployment Guide ]
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MaxACD-Premise-Site-Survey-v2.docx [Attachment in MaxACD Premise Site Survey]
MaxACD On-Premise One Site Survey form must be compl eted for each physical location account. Form completed by: ? ? ? ? ? Account ? ? ? ? ? ? ? ? ? ? Windows Environment in the network? ? ? ? ? ? If ...
- Enabling TLS on Altigen SIP Trunks [Article]
This guide explains how to enable or disable TLS/SRTP on Altigen SIP Trunks. These instructions apply only to MaxCS 8.5 Update 1. The process includes making configuration changes in MaxAdm
- MaxCS 8.0 Enterprise Domain Upgrade Process [Article]
To upgrade multiple MaxCS 8.0 servers in an Enterprise domain to MaxCS 8.5, follow the steps listed below:
Make a server image backup of the Master MaxCS 8.0 server, in case you need to
- Disabling SSL on a MAXCS 8.5 System [Article]
Updated 1/11/18: Updated to reflect TLS 1.2 with Polycom phones If your organization has chosen to diable SSL 2.0 and 3.0, follow these steps to disable S
- Polycom Skype for Business Provisioning Guide [Article]
Updated 11/2017
This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for
- Salesforce Connector Configuration Guide for MaxACD 7.0 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.0 to work with Salesforce.com. The instructions cover:
How administrators configur
- Updating JRE for AltiReport (MAXCS 8.5 and later) [Article]
Thsi article provides instructions for upgrading JRE 8 for AltiReport MAXCS 8.5 and later.
AltiReport 8.5 comes with a default 64-bit JRE 8. If there is a need to upgrade to the latest 64-bi
- Polycom IP Phone Configuration Guide MaxCS 8.5 [Article]
Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section
- Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5]
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- Configuring AudioCodes Gateway Firewalls [Article]
This article explains how to set up an AudioCodes MP1xx or Mediant series device Firewall, for gateways connected with MAXCS.
