SuperQ Backup and Restore Procedure [Article]
- Salesforce Integration Guide for MaxCS 8.5.1 and Later [Article]
Updated May 7, 2020 Salesforce provides an OpenCTI toolkit to integrate its accounts with telephony systems. A softphone is created in a web browser fo
- Migration to MaxCS Cloud [Article]
Updated 1/22/2020 Updated 9/14/2015, added new step 3.
- Konftel 300 IP Conference Phone Configuration for MaxCS [Article]
This article has been moved the Altigen corporate web site at at
- MaxCS 8.6.1 SCCM Remote Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product availab
- MaxACD 7.1 Deployment Guide [Article]
This guide details the requirements and basic configuration steps that are necessary to connect Alt...
- Cisco Gateway Configuration with MaxCS [Article]
Be aware of the following when configuring MaxCS to work with Cisco gateways. For MaxCS to communicate with a Cisco Gateway with TLS, you should set the SIP Tie Trunk’s SIP Destination
- Salesforce Connector Configuration Guide for MaxACD 7.1 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.1 to work with Salesforce.com. The instructions cover:
How administrators configur
- Polycom IP Phone Configuration Guide MaxCS 7.0.1 [Article]
Updated 6/18/14: Digitmap sequence now includes 911 and comma for 2nd dial tone.
- MaxACD 7.0 Deployment Guide [Article]
Updated 7/2018: Refer readers to the "MaxACD 7.0 Exchange Integration Guide" for instructions (and field descriptions) for configuring Exchange Integration. Updated 10/201
- TelePacific SIP Trunk Configuration for MaxCS 7.5 [Article]
Updated 4/13: Clear the "Enable SIP OPTIONS" checkbox. This document describes how to configure TelePacific SIP Trunks for use with MaxCS Release 7.5. &nb
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.0 [Article]
Updated 6/28/2016. For instructions on setting up the gateway device's firewall, refer to Artic
- IPSec VPN Configuration Form for MaxCS Private Cloud [Article]
For MaxCS Private Cloud systems, it is possible to provide an IPsec Tunnel for the purpose of running VoIP domain between a customer's premise based systems. Note that this is th
- Valcom Paging Gateway Configuration Guide for MaxCS 8.0 [Article]
This guide explains how to configure the Valcom VIP-801A Paging Gateway to work with MaxCS Release 8.0.
The VIP-801A Networked Page Zone Extender enables voice access to one zone of one-way
- MaxCS 8.0 New Features Guide [Article]
This guide describes the new features that have been added to MAXCS since Release 7.5. The Polycom enhancements are covered in the MaxCS 8.0 Polycom Configuration Guide.
- Configuring Survivability with AudioCodes Gateways for MaxCS 7.0 [Article]
This guide explains how to configure local PSTN survivability in an on-premise site
- AudioCodes Mediant Gateway PRI / TLS Configuration for MAXCS 7.5 Patch 1 [Article]
For instructions on configuring a Mediant Gateway for T1 CAS Centrex, review article 1185. This document describes how to configure an AudioCodes Mediant
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 7.5 Patch 1 [Article]
This article is for MaxCS Release 7.5 Patch 1. If you are running an earlier version of MaxCS 7.5, refer to
- Salesforce Connector Configuration Guide for MaxCS 8.0 CU2 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS on premise to work with Salesforce.com. You must have MaxCS Release 8.0 CU2 or later to configure the ...
- Polycom VVX Hot-dial Configuration [Article]
...ow to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed.
The phone mus
