Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5.1]
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Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
- AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.5.1 [Article]
Updated 1/22/2019 - clarified which ports are lost for a TLS configuration. This guide describes how to configure FXS, FXO, FoIP, PSTN Survivability (SAS)
MaxACD-Premise-Site-Survey-v2.docx [Attachment in MaxACD Premise Site Survey]
MaxACD On-Premise One Site Survey form must be compl eted for each physical location account. Form completed by: ? ? ? ? ? Account ? ? ? ? ? ? ? ? ? ? Windows Environment in the network? ? ? ? ? ? If ...
- Enabling TLS on Altigen SIP Trunks [Article]
...igen SIP Trunks. These instructions apply only to MaxCS 8.5 Update 1. The process includes making configuration changes in MaxAdm
- Disabling SSL on a MAXCS 8.5 System [Article]
...: Updated to reflect TLS 1.2 with Polycom phones If your organization has chosen to diable SSL 2.0 and 3.0, follow these steps to disable S
- Polycom Skype for Business Provisioning Guide [Article]
Updated 11/2017
This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for
- Salesforce Connector Configuration Guide for MaxACD 7.0 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.0 to work with Salesforce.com. The instructions cover:
How administrators configur
- Polycom IP Phone Configuration Guide MaxCS 8.5 [Article]
Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section
- Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5]
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- Configuring AudioCodes Gateway Firewalls [Article]
This article explains how to set up an AudioCodes MP1xx or Mediant series device Firewall, for gateways connected with MAXCS.
- AudioCodes Mediant Gateway T1 / Centrex Configuration for MaxCS 8.0 [Article]
This guide describes how to configure T1 Centrex support for MAXCS 8.0 deployments using an AudioCodes Mediant series gateway.
For instructions on setting up the gat
- Polycom Firmware 5.5.1.15937Q on Server [Article]
As we transition to supporting the newest firmware for our ACM systems for Polycom, there is a workaround solution that you can do to your system to allow you to utilize the upgrade option from the
- Polycom IP Phone Configuration Guide MaxCS 8.0 [Article]
Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warn
- Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.0]
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- MaxMobile Troubleshooting Guide [Article]
MaxMobile Troubleshooting Tips
This document will discuss common troubleshooting steps for the MaxMobile smartphon
- Field Alert #278 RAID swap instructions for 3G chassis [Article]
...6200 RAID assembly. Proper procedure needs to be followed if drives are being moved from one system and plugged in to another system. Failure to follow
- Support Interaction [Article]
AltiGen’s Technical Support Operations (TSO) group is the primary point of contact for technical issue resolution. Our staff has over 30 years of combined experience with AltiGen
- Using Netcat to Troubleshoot IP Connections [Article]
Using Netcat to Troubleshoot IP Connections
- IPTalk Troubleshooting Guide [Article]
