Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5.1]
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Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.5.1 [Article]
Updated 1/22/2019 - clarified which ports are lost for a TLS configuration. This guide describes how to configure FXS, FXO, FoIP, PSTN Survivability (SAS)
MaxACD-Premise-Site-Survey-v2.docx [Attachment in MaxACD Premise Site Survey]
MaxACD On-Premise One Site Survey form must be compl eted for each physical location account. Form completed by: ? ? ? ? ? Account ? ? ? ? ? ? ? ? ? ? Windows Environment in the network? ? ? ? ? ? If ...
Enabling TLS on Altigen SIP Trunks [Article]
...igen SIP Trunks. These instructions apply only to MaxCS 8.5 Update 1. The process includes making configuration changes in MaxAdm
Disabling SSL on a MAXCS 8.5 System [Article]
...: Updated to reflect TLS 1.2 with Polycom phones If your organization has chosen to diable SSL 2.0 and 3.0, follow these steps to disable S
Polycom Skype for Business Provisioning Guide [Article]
Updated 11/2017
This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for
Salesforce Connector Configuration Guide for MaxACD 7.0 [Article]
This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.0 to work with Salesforce.com. The instructions cover:
How administrators configur
Polycom IP Phone Configuration Guide MaxCS 8.5 [Article]
Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section
Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.5]
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Configuring AudioCodes Gateway Firewalls [Article]
This article explains how to set up an AudioCodes MP1xx or Mediant series device Firewall, for gateways connected with MAXCS.
AudioCodes Mediant Gateway T1 / Centrex Configuration for MaxCS 8.0 [Article]
This guide describes how to configure T1 Centrex support for MAXCS 8.0 deployments using an AudioCodes Mediant series gateway.
For instructions on setting up the gat
Polycom Firmware 5.5.1.15937Q on Server [Article]
As we transition to supporting the newest firmware for our ACM systems for Polycom, there is a workaround solution that you can do to your system to allow you to utilize the upgrade option from the
Polycom IP Phone Configuration Guide MaxCS 8.0 [Article]
Updated 12/5/2016; Workgroup Status Display feature is not supported for Polycom phones. Updated 4/4/2016, corrected firmware version for SoundPoint 7000 model. Added warn
Polycom Configuration Guide.pdf [Attachment in Polycom IP Phone Configuration Guide MaxCS 8.0]
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MaxMobile Troubleshooting Guide [Article]
MaxMobile Troubleshooting Tips
This document will discuss common troubleshooting steps for the MaxMobile smartphon
Field Alert #278 RAID swap instructions for 3G chassis [Article]
...6200 RAID assembly. Proper procedure needs to be followed if drives are being moved from one system and plugged in to another system. Failure to follow
Support Interaction [Article]
AltiGen’s Technical Support Operations (TSO) group is the primary point of contact for technical issue resolution. Our staff has over 30 years of combined experience with AltiGen
Using Netcat to Troubleshoot IP Connections [Article]
Using Netcat to Troubleshoot IP Connections
IPTalk Troubleshooting Guide [Article]