AltiGen Network Port Summary [Article]
Below is a list of network ports used by AltiGen MaxCommunication server. Some of the ports listed are obsoleted or depracated. Note that this should not be intepreted as a list of ports
- Replacing Max2000 Hard Drives for Field Alert 270. [Article]
The following is instructions for replacing Max2000 250 G hard drives with 320 G hard drives under
- Unattended Installation of Max Clients via Group Policy [Article]
- AppNote: MaxCommunicator/MaxAgent [Article]
What is it? MaxCommunicator is call management software for the general desktop PC user. MaxCommunicator users can access, configure, and
- Dinainterface.jar Issue and Workaround [Article]
When upgrading to 6.0.2.412, several users have reported receiving a failure of “fails to initialize” when opening AltiGen's Enterprise Network Manager. This is typically caused by the Din...
- MaxCS 8.5 Upgrade Guide [Article]
This guide provides guidelines for upgrading from earlier releases of MAXCS to Release 8.5.
MaxCS Upgrade Guidelines.pdf [Attachment in MaxCS 8.5 Upgrade Guide]
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- MaxCS 8.5 Softswitch Deployment Guide [Article]
This document is provided for AltiGen partners who will be performing a fresh installation of MAX Com
- MaxACD-Upgrade-Guide.pdf [Attachment in MaxACD 7.0 Upgrade Guide]
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- MaxACD 6.5.8 Upgrade Guide [Article]
Updated 11/30/2015 to include instructions for Skype for Business. This guide provides instructions for the following tasks:
Upgrading a
- MaxCS Upgrade Guidelines.pdf [Attachment in MAXCS 8.0 Upgrade Guide]
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- MAXCS 7.5 Upgrade Guide [Article]
Updated 4/15/2015 This g
- MaxCS Upgrade Guidelines.pdf [Attachment in MAXCS 7.5 Upgrade Guide ]
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- MaxCS Private Cloud Upgrade Policy [Article]
It is the goal of AltiGen Communication’s Cloud Operations group to make sure that software running on hosted servers is kept properly up to date. To this end, AltiGen is creating this policy
- Moving Licenses Between Systems [Article]
If a partner wants to move a license from one system to another, the process below should be followed.
Requirements
The system that the license is being transferre
- MAX Communications Server 7.0 Update 1 Upgrade Guidelines [Article]
This guide describes the process of upgrading from earlier releases of MaxCS to MaxCS 7.0 Update 1.
- Softswitch upgrade procedures to 6.7.0.205 [Article]
Standard Upgrade procedures with full shutdown of all servers: 1. If you have a redundant server, restart the inactive/secondary server, if not, proceed to step 2. Aft
- MaxCS 7.0.1 Upgrade Guidelines.pdf [Attachment in MAX Communications Server 7.0 Update 1 Upgrade Guidelines]
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- MAX Communications Server 6.0 Upgrade Guidelines [Article]
AltiWare has been renamed to MAX Communication Server (MAXCS) starting with the 6.0 release. MAXCS still has two editions, ACC and ACM. The 6.0 release is focusing on Unified Communication and Uni
- General Board Troubleshooting [Article]
Introduction:
While most board related issues can be avoided simply by following the
