- MaxAdministrator hangs after upgrading from 1221/1222/1223 to 6.5.1.406 [Article]
Issue: Upgrading from 6.5.0.1221/1222/1223 to 6.5.1.406 causes Maxadministrator to hang and some services may not start. Cause: The SP firmware in 1221 and above is newer
- Aastra IP Phone Configuration Guide [Article]
Introduction
Aastra IP phones 6753i, 6755i, 6757i, 6757i-CT, and 6731i have been tested with MAXCS and certified by AltiGen as third-party IP phones for MAXCS Release 6.5 and above. This
- Field Alert #249 5.1 end of support and service plan support information [Article]
This Field Alert provides a reminder on the end of support date for AltiWare 5.1, support changes for systems not covered under an active Service Plan, and an additional method for receivin
- Field_Alert_249-5.1_end_of_support_and_Service_Plan_support_information.pdf [Attachment in Field Alert #249 5.1 end of support and service plan support information]
/var/tmp/PDFjjQQnY AltiGen Field Alert #249Date: March 12th, 2009Subject: 5.1 end of support and service plan support informationDistribution: All Partners This Field Alert provides a reminder on the
- Field Alert #038 AltiTouch Plus Phone Feature Overview [Article]
- Field Alert #221 Software Assurance purchasing guidelines [Article]
- Chassis Troubleshooting Guide [Article]
- Registration FAQ [Article]
- General Upgrade Procedures [Article]
- 6.0 Upgrade Guidelines.pdf [Attachment in MAX Communications Server 6.0 Upgrade Guidelines]
Microsoft Word - 6.0 Upgrade Guideline - July 2008.doc MAX Communication Server 6.0 Upgrade Guidelines MAX Communication Server Release 6.0 Upgrade Guidelines Intended audience: AltiGen Authorized Dea
- Analog Trunk CID Troubleshooting [Article]
- MaxCS 8.6.1 New Features Guide [Article]
This guide describes the new features that have been added to MaxCS Release 8.6.1. It includes all enhancements to the product since Release
- MaxCS 8.6 New Features Guide [Article]
This guide describes the new features and enhancements that have been added to MaxCS since release 8.5.1. It describes the enhancements that have been included since MaxCS Release 8.5.1.
- MaxCS 8.5 New Features Guide [Article]
This guide describes the enhancements that have been added since the release of MaxCS 8.0, including Release 8.0 CU1 and Release 8.0 CU2. It also lists the requirements for Release 8.5.
- MaxACD 7.0 Conversion to Redundant System [Article]
This guide describes how to convert an existing MaxACD 7.0 All-in-One system to a Redundant system. Before you begin the steps outlined in this document, we recommend that you speak w
- MaxCS 8.5.1 New Features Guide [Article]
This guide describes the new features and enhancements that have been added to MaxCS since release 8.5. Some new features described in this guide were added in the 8.5 QuickFix release or in various p...
- MaxCS 7.5 New Features Guide [Article]
Updated 10/28/2104. This guide describes the enhancements included in MAXCS Release 7.5, including easier Polycom deployment, a new Polycom Advanced Featu
- MaxCS 8.0 New Features Guide [Article]
This guide describes the new features that have been added to MAXCS since Release 7.5. The Polycom enhancements are covered in the MaxCS 8.0 Polycom Configuration Guide.
- MaxCS 7.5 Patch 1 New Features Guide [Article]
This guide describes the features that have been added to MaxCS 7.5 in the Patch 1 release, including:
Free Format – This feature lets you insert delays and/or
- MaxCS 7.0 Update 1 New Features Guide [Article]
This guide describes the enhancements and new features included in MaxCS 7.0 Update 1. Updated 5/20; E911 Location ID section clarified and expanded.