This procedure will reset your Polycom VVX phone to its original factory settings, and will reset the Polycom administrator password.
After you perform these steps, you will need to re-enter all provisioning data for this phone.
This process works on the following Polycom phone models:
Procedures:
You will not see the characters displayed, so to enter a letter, switch to lower-case input and press the corresponding dialpad key the correct number of times to enter the desired letter.
For example, to enter a MAC address of 1000444fb009, you would use number mode to enter all digits until you get to the letter “f.” To enter the letter “f,” switch to lower-case letter input and press the 3 dial pad key three times. Then, to enter the letter “b” you would press the 2 key two times. Then you would switch the input back to numbers and enter any remaining digits.
This procedure will reboot the phone with the default admin password as 456.
Last Updated
12th of April, 2016