AltiConsole shows incorrect status for extensions

AltiConsole shows incorrect status for extensions (Tech Note)
Symptoms: AltiConsole screen shows incorrect status for extensions.

Resolution (Working as designed)

The user that is logged in to AltiConsle should be the operator’s physical extension or a member extension of the operator workgroup as defined in AltiWare Administrator. If the user is not the operator, as defined above, AltiConsole may not display the correct status.



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Last Updated
5th of April, 2010

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