Current MaxCS Documentation (Release 8.6.1) [Article]
All documentation for the current release of MAXCS is stored on the corporate Support web page, https://www.altigen.com/support/. Look on the MaxCS Manual
- Salesforce Integration Guide for MaxCS 8.5.1 and Later [Article]
Updated May 7, 2020 Salesforce provides an OpenCTI toolkit to integrate its accounts with telephony systems. A softphone is created in a web browser fo
- Migration to MaxCS Cloud [Article]
Updated 1/22/2020 Updated 9/14/2015, added new step 3.
- Konftel 300 IP Conference Phone Configuration for MaxCS [Article]
This article has been moved the Altigen corporate web site at at
- MaxCS Cloud Assessment Tools [Article]
Updated 12/5/2019: Moved this article to
- MaxCS 8.6.1 Upgrade Guide [Article]
This guide describes how to upgrade an older version of MaxCS to MaxCS Release 8.6.1.
- MaxCS 8.6.1 New Features Guide [Article]
This guide describes the new features that have been added to MaxCS Release 8.6.1. It includes all enhancements to the product since Release
- MaxCS 8.6.1 Deployment Guide [Article]
This document is provided for administrators who will be performing a fresh installation of MAX Communication Se
- MaxCS 8.6.1 SCCM Remote Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product availab
- MaxACD 7.1 Deployment Guide [Article]
...e requirements and basic configuration steps that are necessary to connect Altigen MaxACD Release 7.1 to a Microsoft® Lync™ or a Skype for Business Server. Note
- MaxCS VR Manager Pro Upgrade Guidelines [Article]
Updated December 2018 - do not use earlier VRM SQL DB. Updated August 2018, note not to use earlier SQL 2008 DB. This guide describes how to upgrade
- Panasonic KX-TPA60 User Guide for MaxCS 8.5 and later [Article]
This guide describes how to use the Panasonic KX-TPA60 phone with MaxCS Release 8.5. It includes instructions for making and answering calls, transfering calls, and joining conference calls. It also l...
- MaxCS 8.6 Deployment Guide [Article]
This document is provided for AltiGen partners who will be performing a fresh installation of MAX Communication Server (MaxCS) Release 8.6 All-Software Softswitch Solution for their clients. IMPO
- MaxCS 8.6 SCCM Remote Client Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows ope
- MaxACD 7.1 SCCM Remote Client Deployment Guide [Article]
System Center Configuration Manager (SCCM) is a systems management software product available from Microsoft. It helps administrators manage large groups of computers running versions of Windows ope
- MaxACD 7.1 Federation Guide (Enterprise) [Article]
... article gives an overview of configuring and using a Federated (Enterprise) deployment of MaxACD 7.1. Most of this material also appears in the MaxACD 7.1 Deployment Guide and the MaxACD 7.1
- History of Updates to MaxCS [Article]
This document provides details on the features that have been added to MaxCS since Release 6.0, through Release 8.6.
Enhancements in Release 8.6
- Microsoft Exchange Integration with MaxACD 7.1 [Article]
This guide describes how to configure MaxACD to integrate with Microsoft Exchange, to enable two-way synchronization between user MaxACD voicemail messages and user Outlook mailboxes.
MaxACD su
- MaxACD 7.1 Voice Recording FTPS Support [Article]
The following components are required to implement FTPS support for MaxACD 7.1 Voice Recordings.
FileZilla Server version 0.941 or later
MaxACD Release 7.1 or later
- MaxACD 7.1 Upgrade Guide [Article]
This guide describes how to upgrade a MaxACD 7.0 or MaxACD 7.01 Enterprise deployment to MaxACD Release 7.1. This guide does not apply to hosted deployments. For information on the new features a
