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Confirming installation of MS17-010 patches KB4012213 / KB4012216 (WannaCry fix) [Article]
This article provides instructions on how to make sure that the fix for the WannaCry ransomeware exploit has been installed. From the Windows Updates dialog, check to see if either "Mar- AlitGen MaxCS Private Cloud – Windows Update Guide [Article]
This guide provides details on the options AltiGen Partners have for installing Windows Updates on their Customer’s MaxCS Private Cloud servers. The pur
- MaxCS Cloud New Account Setup [Article]
For steps to migrate an existing customer to MaxCS Cloud, refer to Article #1172. For new MaxCS customers setting up a new Clo
- MaxCS Private Cloud Upgrade Policy [Article]
It is the goal of AltiGen Communication’s Cloud Operations group to make sure that software running on hosted servers is kept properly up to date. To this end, AltiGen is creating this policy
- Hosted MaxCS Private Cloud Server Fails To Reboot After Running Windows Update [Article]
Nov. 19th, 2014 Overview AltiGen's Cloud Operations group has become aware of a bug that may prevent some hosted servers from rebooting properly after running windows updates. &n
- TFTP with MaxCS server behind NAT [Article]
AltiGen packages firmware and boot-code for it's IP phones with a TFTP utility named TFTPNat. While this software is (as the name implies) designed to serve the firmware in a manner that is NAT frie
- Windows Firewall Exception Guide – TFTP Tool [Article]
Purpose: This guide is designed to provide System Administrators with the steps to allow Phone at customer locations to use the TFTPNAT application to receive updates from the MaxCS Privat