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21. 6.0 Upgrade Guidelines.pdf [Attachment in MAX Communications Server 6.0 Upgrade Guidelines]
    Microsoft Word - 6.0 Upgrade Guideline - July 2008.doc MAX Communication Server 6.0 Upgrade Guidelines MAX Communication Server Release 6.0 Upgrade Guidelines Intended audience: AltiGen Authorized Dea
22. Salesforce Integration Guide for MaxCS 8.5.1 and Later [Article]
    Updated May 7, 2020 Salesforce provides an OpenCTI toolkit to integrate its accounts with telephony systems. A softphone is created in a web browser fo
23. Konftel 300 IP Conference Phone Configuration for MaxCS [Article]
    This article has been moved the Altigen corporate web site at at
24. Panasonic KX-TPA60 User Guide for MaxCS 8.5 and later [Article]
    This guide describes how to use the Panasonic KX-TPA60 phone with MaxCS Release 8.5. It includes instructions for making and answering calls, transfering calls, and joining conference calls. It also l...
25. Salesforce Connector Configuration Guide for MaxACD 7.1 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.1 to work with Salesforce.com. The instructions cover: How administrators configur
26. Polycom IP Phone Configuration Guide MaxCS 7.0.1 [Article]
    Updated 6/18/14: Digitmap sequence now includes 911 and comma for 2nd dial tone.
27. TelePacific SIP Trunk Configuration for MaxCS 7.5 [Article]
    Updated 4/13: Clear the "Enable SIP OPTIONS" checkbox. This document describes how to configure TelePacific SIP Trunks for use with MaxCS Release 7.5. &nb
28. AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.0 [Article]
    Updated 6/28/2016. For instructions on setting up the gateway device's firewall, refer to Artic
29. IPSec VPN Configuration Form for MaxCS Private Cloud [Article]
    For MaxCS Private Cloud systems, it is possible to provide an IPsec Tunnel for the purpose of running VoIP domain between a customer's premise based systems. Note that this is th
30. Valcom Paging Gateway Configuration Guide for MaxCS 8.0 [Article]
    This guide explains how to configure the Valcom VIP-801A Paging Gateway to work with MaxCS Release 8.0. The VIP-801A Networked Page Zone Extender enables voice access to one zone of one-way
31. Configuring Survivability with AudioCodes Gateways for MaxCS 7.0 [Article]
    This guide explains how to configure local PSTN survivability in an on-premise site
32. AudioCodes Mediant Gateway PRI / TLS Configuration for MAXCS 7.5 Patch 1 [Article]
    For instructions on configuring a Mediant Gateway for T1 CAS Centrex, review article 1185. This document describes how to configure an AudioCodes Mediant
33. AudioCodes MP-11x/MP-124 Configuration for MAXCS 7.5 Patch 1 [Article]
    This article is for MaxCS Release 7.5 Patch 1. If you are running an earlier version of MaxCS 7.5, refer to
34. Salesforce Connector Configuration Guide for MaxCS 8.0 CU2 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS on premise to work with Salesforce.com. You must have MaxCS Release 8.0 CU2 or later to configure the ...
35. Polycom VVX Hot-dial Configuration [Article]
    This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed. The phone mus
36. Polycom UC Version and Supported BTOE Version [Article]
    This article describes the supported BTOE (Better Together over Ethernet) versions for Polycom firmware.
37. Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
    Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
38. AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.5.1 [Article]
    Updated 1/22/2019 - clarified which ports are lost for a TLS configuration. This guide describes how to configure FXS, FXO, FoIP, PSTN Survivability (SAS)
39. Polycom VVX User Guide for MaxCS 8.5.1 [Article]
    Updated 11/2018 - transfer options This guide shows users of Polycom VVX model IP phones how to use the phones with MAXCS Release 8.5.1. It describe
40. Polycom SoundPoint User Guide for MAXCS 8.5.1 [Article]
    This guide shows users of Polycom SoundPoint model IP pho