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This article explains how to reset the password on your ADTRAN device. This procedure will take your ADTRAN device out of service. However, you will not lose any configuration that has been wr
- Polycom VVX: Resetting the Phone and Admin Password to Factory Defaults [Article]
This procedure will reset your Polycom VVX phone to its original factory settings, and will reset the Polycom administrator password.
After you perform these steps, you will need to re-enter
- Resetting ADTRAN Total Access 900 and 900e Series to the Original Factory Defaul... [Article]
This document describes how to set ADTRAN Total Access 900 and 900e series devices back to their original manufacturer settings.
- Third Party Product Matrix [Article]
Introduction:
- SighMax Configuration for MaxCS 7.0 Update 1 [Article]
This document applies to MAXCS 7.0 Update 1. The SightMax Configuration Guide for MAXCS 7.5 is Article #1158
- SightMax Configuration for MaxCS 8.0 [Article]
SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax Software. In MaxCS, AltiGen has added the ability to integrate with the SightMax Enterprise Edition softwa
- SightMax Configuration for MaxCS 7.5 [Article]
SightMax is a third-party Live Chat platform provided by SmartMax Softw
- ADTRAN 644 NetVanta Configuration for MaxCS 7.5 [Article]
This article describes how to configure an ADTRAN 644 gateway as a T1 PRI trunk to MaxCS Release 7.5. During these instructions, you will edit a default configuration file that has b
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This article is provided for Partners who are configuring SoTel SIP Trunks for their customers for MaxCS Release 7.5. You will following this general process to configure the SIP T
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Updated 7/7/2015: Expanded "Operational Limitations" section. This document provides guidelines for setting up a MultiTech gateway as a
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Updated May 20, 2015. If you are using MaxCS Release 7.5 Patch 1, refer to
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For instructions on configuring PRI / TLS for AudioCodes Mediant gateways, see Article 1186. This document descri
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With a standard MaxCS 7.0 installation, an internet outage can prevent the on-premise IP phones or remote branch office phones from reaching the MaxCS 7.0 server. This guide explains how to
- Polycom VVX User Guide for MaxCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- AudioCodes MP-202 Configuration for MaxCS 7.5 - AltiGen SIP Trunks [Article]
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Updated 12/2/2014 This article describes how to configure an AudioCodes Mediant 1000 with MaxCS Release 7.0, both Premise and Private Cloud deployments. &
- Polycom SoundPoint User Guide for MAXCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- Bandwidth.com Configuration Guide [Article]
The following document is from Bandwidth.com's website, and should be considered to be the correct documentation for configuring an AltiGen server with Bandwidth.com SIP trunks. Note that conf
- Level3 SIP Trunk Application Notes [Article]
Mar. 2015 Note: As of 7.5 Level3 is no longer a certified supported SIP Trunk for MaxCS.
Table of Conte
- AudioCodes MP-202 Configuration Guide for 7.0 - AltiGen SIP Trunks [Article]
