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21. AudioCodes Mediant Gateway PRI / TLS Configuration for MAXCS 7.5 Patch 1 [Article]
    For instructions on configuring a Mediant Gateway for T1 CAS Centrex, review article 1185. This document describes how to configure an AudioCodes Mediant
22. AudioCodes MP-11x/MP-124 Configuration for MAXCS 7.5 Patch 1 [Article]
    This article is for MaxCS Release 7.5 Patch 1. If you are running an earlier version of MaxCS 7.5, refer to
23. Salesforce Connector Configuration Guide for MaxCS 8.0 CU2 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxCS on premise to work with Salesforce.com. You must have MaxCS Release 8.0 CU2 or later to configure the ...
24. Polycom VVX Hot-dial Configuration [Article]
    This article explains how to configure a Polycom VVX phone to automatically call a number, extension, or SIP URI when the handset is picked up or the speaker button is pressed. The phone mus
25. Polycom UC Version and Supported BTOE Version [Article]
    This article describes the supported BTOE (Better Together over Ethernet) versions for Polycom firmware.
26. Polycom IP Phone Configuration Guide MaxCS 8.5.1 [Article]
    Updated 1/2019 - added VVX 201 support Updated 11/2018 - operational limitations, default transfer mode Updated 8/2018 - added note about Windows 2008 support
27. AudioCodes MP-11x/MP-124 Configuration for MAXCS 8.5.1 [Article]
    Updated 1/22/2019 - clarified which ports are lost for a TLS configuration. This guide describes how to configure FXS, FXO, FoIP, PSTN Survivability (SAS)
28. Polycom VVX User Guide for MaxCS 8.5.1 [Article]
    Updated 11/2018 - transfer options This guide shows users of Polycom VVX model IP phones how to use the phones with MAXCS Release 8.5.1. It describe
29. Polycom SoundPoint User Guide for MAXCS 8.5.1 [Article]
    This guide shows users of Polycom SoundPoint model IP pho
30. MaxCS 7.0 Update 1 ACM Manual [Article]
    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque aliquet laoreet quam quis pellentesque. Morbi eu tristique urna. Sed in imperdiet lectus. Etiam mi tellus, porta id pellentesque
31. AudioCodes Mediant Gateway Configuration for MAXCS 8.5 [Article]
    This guide describes how to configure an AudioCodes Mediant 1000 gateway for use with MAXCS 8.5. Refer to your gateway’s product documentation, which came with your device, for instal
32. MaxACD 7.0 SDK API Reference [Article]
    This document describes the supported API for MaxACD Release 7.0. For your convenience, both a PDF file and a compiled .CHM Help file are provided. In order to view the Help file properly, we rec
33. AudioCodes Mediant Gateway Configuration for MAXCS 8.0 [Article]
    This guide describes how to configure an AudioCodes Mediant 1000 gateway for use with MAXCS 8.0. For instructions on setting up the gateway device's firewall, refer
34. AltiGen Web API Guide [Article]
    Please refer to article 1264 in the Knowledgebase for the MaxACD 7.0 SDK API Reference. This document is provided for AltiGen Certified Partners
35. Microsoft Exchange Integration with MaxACD 7.0 Update 1 [Article]
    Updated 6/2018 - revised steps for impersonation service account Updated 4/2018 - new, optional, section shows how to restrict the scope of the impersonation service accou
36. Field Alert #332 - Polycom Firmware 5.5.1 Support [Article]
    MaxCS 8.0 and 8.5 now support Polycom firmware 5.5.1 Rev Q for VVX model phones. This document provides steps for upgrading firmware for Polycom phones that have already been deployed. It also inc
37. Polycom Skype for Business Provisioning Guide [Article]
    Updated 11/2017 This guide explains the configuration steps required to set up Polycom VVX model phones for use with AltiGen’s hosted Skype for
38. Salesforce Connector Configuration Guide for MaxCS 7.5 [Article]
    Updated 9/25/14 for Release 7.5. This document is provided for administrators who are configuring the MaxCS Connector to work with Salesforce.com. It cove
39. Salesforce Connector Configuration Guide for MaxACD 7.0 [Article]
    This guide is provided for administrators who are configuring AltiGen Communication’s MaxACD 7.0 to work with Salesforce.com. The instructions cover: How administrators configur
40. Polycom IP Phone Configuration Guide MaxCS 8.5 [Article]
    Updated September 12, 2017 - E911 Support section Updated June 27, 2017 - Polycom paging section Updated April 13, 2017 - E911 Support section