- ADTRAN 644 NetVanta Configuration for MaxCS 8.0 [Article]
This article describes how to configure an ADTRAN 644 gateway as a T1 PRI trunk to MaxCS Release 8.0. During these instructions, you will edit a default configuration file that has been provide
- Resetting the Password on ADTRAN NetVanta and Total Access Devices [Article]
This article explains how to reset the password on your ADTRAN device. This procedure will take your ADTRAN device out of service. However, you will not lose any configuration that has been wr
- Polycom VVX: Resetting the Phone and Admin Password to Factory Defaults [Article]
This procedure will reset your Polycom VVX phone to its original factory settings, and will reset the Polycom administrator password.
After you perform these steps, you will need to re-enter
- Resetting ADTRAN Total Access 900 and 900e Series to the Original Factory Defaul... [Article]
This document describes how to set ADTRAN Total Access 900 and 900e series devices back to their original manufacturer settings.
- Third Party Product Matrix [Article]
Introduction:
- SighMax Configuration for MaxCS 7.0 Update 1 [Article]
This document applies to MAXCS 7.0 Update 1. The SightMax Configuration Guide for MAXCS 7.5 is Article #1158
- SightMax Configuration for MaxCS 8.0 [Article]
SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax Software. In MaxCS, AltiGen has added the ability to integrate with the SightMax Enterprise Edition softwa
- SightMax Configuration for MaxCS 7.5 [Article]
SightMax is a third-party Live Chat platform provided by SmartMax Softw
- ADTRAN 644 NetVanta Configuration for MaxCS 7.5 [Article]
This article describes how to configure an ADTRAN 644 gateway as a T1 PRI trunk to MaxCS Release 7.5. During these instructions, you will edit a default configuration file that has b
- SoTel SIP Trunk Configuration for MaxCS 7.5 [Article]
This article is provided for Partners who are configuring SoTel SIP Trunks for their customers for MaxCS Release 7.5. You will following this general process to configure the SIP T
- MaxCS 7.5 MultiVoIP Configuration Guide [Article]
Updated 7/7/2015: Expanded "Operational Limitations" section. This document provides guidelines for setting up a MultiTech gateway as a
- Microsoft Exchange 2013 Integration with MaxCS 7.5 [Article]
This document describes how to integrate Microsoft Exchange 2013 with MaxCS Release 7.5. Before you begin the steps in this document, review Chapter 28 in the MaxCS ACM 7.5 Administra
- Polycom VVX User Guide for MaxCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- Polycom SoundPoint User Guide for MAXCS 7.5 [Article]
Updated 3/19/2015 - Steps to perform a blind transfer.
- Bandwidth.com Configuration Guide [Article]
The following document is from Bandwidth.com's website, and should be considered to be the correct documentation for configuring an AltiGen server with Bandwidth.com SIP trunks. Note that conf
- Level3 SIP Trunk Application Notes [Article]
Mar. 2015 Note: As of 7.5 Level3 is no longer a certified supported SIP Trunk for MaxCS.
Table of Conte
- AltiGen SIP-Trunk Configuration For SoTel [Article]
February 2015: For instructions on configuring SoTel SIP trunks for MaxCS Release 7.5, see article 1173. Click
- MaxCS 7.0 MultiVoIP Configuration Guide [Article]
Updated 11/26/2014 This document provides guidelines for setting up a MultiTech gateway as a remote SIP trunking gateway for MaxCS Release 7.0, and for co
- Polycom IP Phone Configuration Guide MaxCS 7.0 [Article]
Note: This article is for MaxCS Release 7.0. For MaxCS 7.0 Update 1, refer to this docum
- MultiTech Gateway Application Note [Article]
Note: For MaxCS 7.0 and above, refer to this document